Hospitality
AI Employees for hotels, resorts, and hospitality operators.
Guests expect an answer any hour, not a callback tomorrow. An AI Employee configured for your property answers reservation inquiries, handles requests, and coordinates with your front desk — around the clock.
Use cases
- Answering reservation inquiries across voice, WhatsApp, and web chat, any hour
- Checking real-time availability and booking directly, not just taking a message
- Answering guest questions from your actual property information, not generic details
- Handling common guest requests and routing anything that needs staff judgment to the front desk
- Sending booking confirmations and pre-arrival reminders automatically
Sample AI Employee: Reservations Assistant
Answers reservation inquiries across voice, WhatsApp, and web chat, checks real-time availability, and books directly — configured to your property's actual rooms, rates, and front-desk handoff process.
Example workflow
- 1Guest inquires about availability for specific dates
- 2AI Employee checks real-time room availability and rates
- 3Booking details are captured and a reservation is created
- 4Confirmation and pre-arrival information are sent automatically
- 5Any special request beyond standard booking is routed to the front desk with full context
Channels
VoiceWhatsAppWeb ChatCalendar
Related roles
See it configured for your organization.
Tell us what you need handled — we'll show you what this AI Employee looks like running on your own channels.