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AI Booking Agent

Every appointment request answered, properly.

Most bookings are lost to a busy line, not to a competitor. An AI Employee answers every request the moment it arrives, captures what is actually needed, and coordinates the appointment — and it never tells a customer something is confirmed before it is.

This work is handled by the AI Receptionist — it is a job an AI Employee does, not a separate role you choose.

Voice

  • Answers every booking call immediately, including the ones that arrive at once
  • Captures the service, the preferred time and who is asking, in full
  • Never tells a caller an appointment is confirmed until it actually is

WhatsApp

  • Confirmations and reminders continue in the same conversation thread
  • A reschedule request does not mean starting the conversation again
  • The customer is recognised, so nobody re-explains who they are

Your calendar

  • Connecting your calendar is set up with us during onboarding
  • Staff availability, service duration and buffer time are configured to how you actually run
  • Nothing is promised speculatively — a caller is never told a slot is held when it is not

Email

  • Sends confirmation and reminder emails for bookings made on any channel
  • Handles reschedule and cancellation requests that come in by email

See it configured for your organization.

Tell us what you need handled — we'll show you what this AI Employee looks like running on your own channels.