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Clinics & Healthcare

AI Employees for clinics and healthcare providers.

An AI Employee that handles appointment scheduling and routine patient questions across voice and WhatsApp — and hands off to clinical staff the moment a conversation needs a professional's judgment, never attempting medical advice itself.

Use cases

  • Answering patient calls and WhatsApp messages for appointment requests
  • Booking, confirming, and rescheduling appointments against real clinic availability
  • Sending appointment reminders and reducing no-shows
  • Answering routine questions (hours, location, accepted insurance) from clinic-provided knowledge
  • Escalating any clinical question or urgent concern directly to clinic staff — never attempting medical advice

Sample AI Employee: Patient Scheduling Assistant

Books, confirms, and reschedules appointments against real clinic availability, sends reminders, and answers routine front-desk questions — configured to escalate any clinical question straight to staff.

Example workflow

  1. 1Patient calls or messages requesting an appointment
  2. 2AI Employee checks real-time availability against the clinic's calendar
  3. 3Patient details are captured and the appointment is confirmed
  4. 4A reminder is sent ahead of the appointment automatically
  5. 5Any clinical question, urgent symptom, or complaint is escalated immediately to staff

Channels

VoiceWhatsAppWeb Chat

See it configured for your organization.

Tell us what you need handled — we'll show you what this AI Employee looks like running on your own channels.