One price a month. No setup fee.
Start where the pain is — usually the phone — and grow into a workforce when it has earned it.
Reception
A business that is losing calls it never hears about
AED 799/mo
$219/mo
The entry product, built around one inbound AI Receptionist. It answers, understands what the caller wants, captures who they are, and leaves your team a record instead of a missed-call notification.
- One inbound AI Receptionist
- Your callers reach a named identity, not a menu
- Every call leaves a customer record behind
- A person can take over at any point
Team
A frontline team where people and AI Employees share the same work
AED 2,999/mo
$819/mo
The shared-workforce tier. Several frontline AI Employee roles work alongside your human team on the same customers, the same history and the same approvals — so a handoff is a continuation rather than a restart.
- Several frontline AI Employee roles
- Human and AI Employees in one workspace
- One customer history across the team
- Approvals and handoff, with an audit trail
Business
Several teams or departments that need governing, not just running
AED 8,999/mo
$2,449/mo
The governed tier. A larger workforce across departments, where who may do what — and what needs a human decision before it happens — is configured deliberately rather than assumed.
- A larger multi-team AI workforce
- Departments with their own routing and rules
- Governed permissions and approval policy
- Operational reporting across teams
Enterprise
Requirements that a published plan cannot honestly describe
Let's talk
A contract, because the requirements that bring organisations here — deployment location, data residency, integration surface, procurement process — are decided together rather than chosen from a list.
- Deployment and data-residency requirements
- Custom integration surface
- Procurement, security review and contracting
- A named point of contact
All prices exclude applicable UAE VAT. Plans are monthly.
Three different things get called “minutes”.
Conflating them is how a phone bill becomes a surprise, so here they are separated — and the most important one is the first, because most businesses have never been charged fairly for it.
Calls inside your company
No network minutes
A call between two extensions in your organisation — a colleague, or one of your own AI Employees — stays inside LUIXER. It uses no external calling minutes, and it is not billed as an outside call.
Network minutes
Prepaid balance
Calls that travel out to the public telephone network, or arrive from it, ride a carrier. Those legs are network minutes. They are a prepaid balance you top up — separate from your subscription, and not bundled into any plan.
AI voice participation
Separate from network minutes
When an AI Employee actually takes part in a call — listening, understanding, speaking — that is AI processing, and it is measured separately from the carrier leg. A human-to-human call uses no AI voice at all.
Network minutes are a prepaid balance you top up — they are not bundled into any plan, so nothing is quietly draining out of an allowance you cannot see. The full explanation.
You do not have to change providers to use LUIXER.
There are four ways to connect a business number, and one of them is “change nothing”. Which fits you depends on your country and, for moving a number, on that specific number — so it is a question we answer for your case rather than a list we publish and let go stale.
How LUIXER Calling worksFrequently asked questions
Is there a setup fee?
No. The published plans are a monthly price and nothing else. Where an organisation needs work that is genuinely bespoke — a custom integration, a private deployment — that is scoped as part of an Enterprise agreement rather than added as a surprise line on a standard plan.
What do calling minutes cost?
Calls between people and AI Employees inside your own organisation use no external calling minutes at all. Calls that travel out to, or arrive from, the public telephone network use network minutes, which are a prepaid balance you top up separately from your subscription. AI voice participation — an AI Employee actually taking part in a call — is measured separately again.
Are network minutes included in my plan?
No, and that is deliberate rather than an omission. Network minutes are a prepaid balance, not a plan allowance, so you are never quietly consuming an included bundle you cannot see. Your subscription pays for the platform and the AI Employees; carrier traffic is its own balance.
Can I change plans later?
Yes. Plans are monthly, and moving between them keeps the same organisation — your AI Employees, your knowledge and your customer history carry across rather than being rebuilt.
Do I need to move my phone number to LUIXER?
No. You can get a new LUIXER number, bring your existing number across, keep your current phone provider exactly as it is, or connect the phone system you already run with LUIXER Edge. Which options apply depends on your country and, for porting, on the specific number.
Do you support private or on-premise deployment?
Deployment location and data residency are Enterprise conversations, because the honest answer depends on your jurisdiction, your regulator and your own infrastructure. It is scoped with you rather than sold from a list.
Not sure which plan fits?
Tell us what is going wrong at the moment — missed calls, slow replies, leads going cold — and we will tell you which plan actually addresses it.