AI Employees and your team.
One operating system.
Give your business AI Employees that answer the phone, reply to messages and get real work finished — working from the same customers, the same history and the same rules as the people you already employ.
A digital team member — not a chatbot, and never left unsupervised.
Not a chatbot. A digital member of your team.
An AI Employee is a configured, accountable member of your operation — not a script bolted onto a website. It answers calls, replies on WhatsApp and email, qualifies leads, books appointments, follows up on its own schedule, pulls from your organization's knowledge, and hands off to a human the moment judgment is required.
Understands context
Every conversation carries full history: who the customer is, what they've asked before, what's still open.
Takes real action
Books, updates, escalates, and follows through — not just responds.
Knows its limits
Escalates to a human teammate automatically when a decision needs one.
See it in action
Three roles an AI Employee is commonly configured for — pick the one closest to what you need.
One system. Every channel. Every team member — human or AI.
LUIXER isn't a single bot — it's the layer beneath your entire operation. AI Employees, human teams, workflows, knowledge, and tools all run on the same system, with the same visibility, the same governance, and the same source of truth.
Workflows define the outcome your organization needs — not a rigid script. LUIXER's AI Employees adapt the path to get there.
Seven layers. One system of record.
Every AI Employee LUIXER deploys runs on the same seven-layer architecture — configured per organization, never rebuilt per customer.
Channels
Voice, WhatsApp, email, and web chat all converge into one unified profile per customer — no channel is a silo, and no customer repeats themselves.
AI Employees
Configured, accountable digital team members that hold a role, own a channel, and carry full memory of every relationship they manage.
Workflows
Define the outcome your organization needs — qualify, book, escalate — not a rigid script. AI Employees adapt the path to get there.
Knowledge & Memory
Every AI Employee is grounded in your organization's own knowledge base and remembers what happened last time, not just the current session.
Tools & Integrations
Governed, permissioned access to the systems that let an AI Employee actually finish a task — default deny, explicit grant, per organization.
Governance
Role-based approvals, draft-and-review on higher-stakes actions, and a defined human escalation path built into every workflow.
Analytics
Full visibility into every conversation, every action, and every handoff — the same source of truth for human teams and AI Employees alike.
See how an AI Employee works.
The same five-step flow, every conversation, on every channel — configured to your organization, not scripted per customer.
Contact comes in
A customer reaches the business by call, WhatsApp, email, or web chat.
Request understood
The AI Employee understands the request and checks workflow rules.
Knowledge and tools
LUIXER uses approved knowledge, memory, and tools to work the request.
Outcome created
The AI Employee creates a lead, draft, task, appointment request, or handoff.
Human in the loop
Human teams review, approve, or continue the conversation when needed.
Descriptions only go so far.
Meet Maria
Maria is a LUIXER AI Receptionist. She answers, works out what the caller actually wants, captures who they are, and knows when to hand over to a person. She is the clearest answer to “what does this feel like?” — and she is one role of several, not the one you would have to choose.
This is a real phone call to a real AI Employee, not a recording — and calls to this number are recorded so we can improve how she answers. Standard international call charges from your carrier apply. If you would rather not be recorded, use the contact form instead.
Every conversation, one profile.
Someone calls on Monday, messages on Wednesday, and emails on Friday. To most businesses that is three strangers. In LUIXER it is one customer with one history — so nobody has to repeat themselves, and nobody on your team has to reconstruct what happened from three different inboxes.
Channels are connected to your own business accounts. Some you can switch on yourself; the ones that involve verifying your business are set up with us.
- Phone callsAvailable now
Inbound calls answered by an AI Employee that holds a real conversation rather than reading a menu.
- Web chatAvailable now
The chat on your own website, answered by the same AI Employee that answers the phone.
- WhatsAppConnected with us during setup
Conversations on the number your customers already message, connected to your own business account.
- EmailConnected with us during setup
Enquiries answered and followed up from your own address, with drafts held for approval where it matters.
One phone system for your people and your AI Employees.
Extensions, departments, transfers and after-hours rules — with your AI Employees sitting inside the same numbering as your team. Calls between them never leave your organisation, so talking to your own colleagues costs you no calling minutes.
Get a new LUIXER number
We supply the number.
You are opening a new line, a new location, or want a clean number for a campaign.
Bring your existing number
Move the number you already advertise.
The number is on your signage, your vehicles, your listings — and changing it would cost you more than it saves.
Keep your current phone provider
Change nothing about your phone service.
You are mid-contract, happy with your provider, or simply do not want a telecoms project on top of an AI project.
Connect with LUIXER Edge
Connect the phone system or business number you already use.
You run your own phone equipment, have network isolation requirements, or cannot move call handling off site.
One platform. Every industry.
LUIXER is not built for one vertical. It's configured — not rebuilt — for how each industry actually operates.
You see it working before you rely on it.
Tell LUIXER about your business
What you do, what you sell, when you are open, what people ask you all day. Your website and documents do most of the work.
Check what it understood
You see the understanding in plain language and correct it — before a single customer relies on it.
Try it privately
Talk to your AI Employee the way a customer would. Change what it gets wrong. Nothing reaches a real customer while you are deciding.
Go live
Connect your phone number, WhatsApp and email when you are ready — with the same AI Employee you have already tested.
Enterprise-grade, from the first conversation.
LUIXER is architected for organizations that can't afford to get this wrong — with strict tenant isolation, role-based configuration, full audit visibility, and human handoff built into every workflow, not bolted on after.
Start with one AI Employee. Grow into a workforce.
One monthly price per plan. No setup fee.
Reception
AED 799/month
$219/month
The entry product, built around one inbound AI Receptionist. It answers, understands what the caller wants, captures who they are, and leaves your team a record instead of a missed-call notification.
What's includedTeam
AED 2,999/month
$819/month
The shared-workforce tier. Several frontline AI Employee roles work alongside your human team on the same customers, the same history and the same approvals — so a handoff is a continuation rather than a restart.
What's includedBusiness
AED 8,999/month
$2,449/month
The governed tier. A larger workforce across departments, where who may do what — and what needs a human decision before it happens — is configured deliberately rather than assumed.
What's includedEnterprise
Let's talk
A contract, because the requirements that bring organisations here — deployment location, data residency, integration surface, procurement process — are decided together rather than chosen from a list.
What's includedPrices exclude UAE VAT. Calls to and from the public telephone network are a separate prepaid balance — how minutes work.
Frequently asked questions.
What is LUIXER?
LUIXER is an AI Operating System: one place where AI Employees and the people you already employ work on the same customers, the same history and the same rules. The AI Employees answer calls, reply to messages and finish real work; your team keeps control of anything that needs judgement.
What is an AI Employee?
A digital team member with a job, not a script on your website. It holds a real conversation, remembers the whole relationship rather than the current session, actually completes tasks like capturing a lead or arranging an appointment, and hands over to a person the moment something needs a human decision.
How is this different from a chatbot?
A chatbot answers one question in one session and then forgets you. An AI Employee holds a role: it works across the phone and your messaging channels as the same colleague, it can finish a task rather than describe one, and it escalates instead of guessing. The difference is not the language model — it is everything around it.
Does it replace my team?
No, and a product that claimed to would be lying to you. AI Employees take the volume that never gets handled properly anyway — the calls nobody picks up, the follow-ups nobody gets round to — and hand your team the things that genuinely need a person, with the context already gathered.
Do I have to change my phone provider?
No. You can get a new LUIXER number, bring your existing number across, keep your current provider exactly as it is, or connect the phone system you already run. Which options apply depends on your country, and whether a specific number can move is checked for that number.
How do I know it will not say the wrong thing?
You see what LUIXER has understood about your business before it speaks to anyone, and you correct it. After that, you decide what it may do on its own and what needs your approval first — and there is a record of what it did and why.
Put an AI Employee to work in your business.
Tell us what keeps getting missed — the calls nobody picks up, the messages that go cold, the follow-ups nobody gets round to. We will show you exactly what an AI Employee would take off your team.