AI Employee · Front office
Sofia, AI Follow-Up Employee
صوفيا
Helps your team follow up with leads and customers.
Launching soon
Sofia
صوفياAI Follow-Up Employee
Voice · Email
The job
What Sofia does
- Follows up requested callbacks
- Follows up open quotes and proposals
- Confirms appointments and recovers no-shows
- Sends renewal and payment-due reminders
- Channels
- Voice · WhatsApp coming soon · Email
- Languages
- English · Arabic coming soon
- Knowledge
- Its own knowledge base for the role, plus your company's shared knowledge.
- Hands over to your team
- Assigns replies that need a person, with context.
- Asks your approval for
- She uses only message templates you have approved.
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Questions
Questions about Sofia
Straight answers from the role description. Where an answer depends on a LUIXER feature, it shows that feature's status.
Is Sofia a real person?
No. Sofia is an AI Employee: software, not a person. The portrait is generated and does not show a real person, and everywhere it appears it is labeled AI Employee.
What does Sofia do?
Helps your team follow up with leads and customers. Day to day: follows up requested callbacks; follows up open quotes and proposals; confirms appointments and recovers no-shows; sends renewal and payment-due reminders. (AI Employees: Launching soon)
When does Sofia hand over to a person?
Assigns replies that need a person, with context. (AI Employees: Launching soon)
What does Sofia need your approval for?
She uses only message templates you have approved. (AI Employees: Launching soon; Approvals: Launching soon)
Which channels and languages does Sofia use?
Voice, WhatsApp (coming soon) and Email. Languages: English and Arabic (coming soon). (AI Employees: Launching soon)
What does Sofia know about my business?
Sofia has its own knowledge base for the role, plus your company's shared knowledge. (AI Employees: Launching soon; Business knowledge: Launching soon)
When can I hire Sofia?
Sofia is part of the front office: launching soon. Tell us about your business and our team sets up your first AI Employee with you.