Topic
Control and governance
Approvals, take-over, records of every action, and keeping people in charge of AI.
How Approvals Keep AI Employees Accountable
A practical guide for owners and managers: how to decide what an AI Employee may do alone, what needs a person's OK, and what it must never do, with a default rule for common actions.
Read the articleAI Employees for Government Service Centers: Multilingual Support and Audit Trails
Evaluation criteria for AI Employees in government service centers: language testing, reviewable records, escalation and truthful action confirmations.
Read the articleHow to Test an AI Employee Before Going Live: A Practical Sandbox Checklist
A polished demo tells you nothing about how an AI Employee handles your worst caller on your least tidy data. Here is what to actually test, in what order, and what should make you stop.
Read the articleHuman-in-the-Loop AI Workflows: Why Governance Matters
Letting AI do everything sounds efficient, until it makes a call it should not make. Here is why keeping a person in charge of key decisions is good design, not a limit.
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