Topic
Business calling
Phone numbers, transfers, extensions and how calls reach the right AI Employee or person.
New Number, Move Your Number, Keep Your Phone Company, or LUIXER Edge: Which Fits Your Business?
Four ways to connect a business phone number to an AI Employee, and one of them is 'change nothing'. What each one involves, how much it disrupts you, and why moving a number is checked one number at a time.
Read the articleAI Voice Minutes vs Network Minutes: What Businesses Are Actually Paying For
Three different things get called 'minutes' on an AI phone bill, and conflating them is how a quote becomes a surprise. Here is what each one is, who charges for it, and which should be free.
Read the articleBusiness Calling for AI Employees: Extensions, Transfers and Human Handoff Explained
If an AI answers your phone but lives outside your phone system, every transfer is a dead end. Here is what it means for AI Employees and staff to share one extension plan — in plain language.
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